Saturday, 06 March 2010

In Passing

Somebody needs to remind Comcast who their customers are


Instapundit:

OKAY, THE FIRMWARE IS UPGRADED IN MY COMCAST DVR, and now it won’t seem to let me skip commercials.  You can fast forward, but when you go back to play, it jumps back to the commercial you were watching when you started.  Bug?  Or a new “advertiser feature?”  If this sticks, I’m switching to somebody else.
Comcast’s “business services” people have been after my company to switch to their VOIP + internet package.  Stuff like this (along with the seemingly endless stories of the company’s customer service fiascos at Consumerist[1]) serves to remind me that doing business with sleazeballs only leads to frustration.

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[1]  Who, since the site was taken over by Consumer Reports, have now made it impossible to direct link their post categories (e.g., “Comcastic”).  Great “consumer service,” Consumerist guys!

Posted by: Old Grouch in In Passing at 16:29:07 GMT | Comments (4) | Add Comment
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1 This is more a quirk of the way they've set up Movable Type than an example of CR malfeasance.

For now,

http://consumerist.com/cgi-bin/mt/mt-search.cgi?blog_id=1&tag=comcastic&limit=20

seems to work to snag posts tagged "Comcastic."

Posted by: CGHill at 03/07/10 03:46:12 (Qmkiq)

2 They changed what was formerly a copyable link into a javascript function. IMHO, that’s a bit more than a “quirk of the way they’ve set up Movable Type.”

Posted by: Old Grouch at 03/07/10 18:33:00 (B9AAG)

3 And yet somehow I managed to copy it.

Still, your point is taken: if there were some way to put slideshows into these things, thereby increasing the perceived number of pageviews, surely they would.

Posted by: CGHill at 03/09/10 03:07:08 (Qmkiq)

4 “And yet somehow I managed to copy it.”

Demonstrating (yet again) that you’re better at this stuff than I.

Posted by: Old Grouch at 03/09/10 15:24:40 (eOV9F)

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